The Nepal Tourism Board (NTB) has intensified its support and coordination efforts for tourists and tourism workers affected by the recent floods by operating dedicated Help Desks at its Bhrikutimandap office and Tribhuvan International Airport (TIA). The initiative is being carried out in close coordination with the Tourist Police, relevant government agencies, and tourism associations to provide timely information, coordination, and assistance to those affected by the disaster.
Help Desks Established at Key Locations
NTB is operating dedicated Help Desks at its office in Bhrikutimandap, Kathmandu, as well as in both the Domestic and International areas of Tribhuvan International Airport. The desks have been established to serve as coordination points for affected tourists, tourism workers, their families, and other concerned stakeholders seeking information or assistance following the floods.
Information and Data Collection
One of the key responsibilities of the Help Desks is to collect, verify, and regularly update information concerning casualties and missing persons. The information collection covers both foreign tourists and Nepali tourism workers who may have been affected or remain unaccounted for following the recent flooding. NTB is working with the Tourist Police, government agencies and tourism-sector organizations to maintain updated information and ensure that verified details are communicated to the concerned parties.
Facilitating Contact Between Affected Tourists and Families
The Help Desks are also assisting affected tourists, tourism workers and their families in establishing contact with their respective handling companies and relevant stakeholders.
Through this coordination mechanism, NTB is facilitating communication between affected individuals and the tourism companies, agencies or organizations responsible for handling their travel and accommodation arrangements. The initiative is particularly aimed at helping families and concerned stakeholders obtain reliable information about the whereabouts and status of affected individuals.
Coordination and Facilitation With Relevant Agencies
NTB is coordinating with concerned government bodies, Tourist Police, and tourism associations to provide necessary support and facilitation based on the situation and requirements of those affected. The Board is also sharing verified and updated information with relevant stakeholders to help prevent confusion and the circulation of unverified reports during the ongoing response. The coordination is intended to ensure that information related to affected tourists and tourism workers reaches their families, travel companies, and other concerned parties as quickly as possible.
Help Desks Remain in Continuous Operation
According to NTB, the Help Desks remain in continuous operation, with regular coordination and facilitation being carried out to support tourists, tourism workers and their families affected by the floods. The Board has encouraged anyone requiring assistance or possessing relevant information concerning affected or missing tourists and tourism workers to approach the Help Desks.
Where to Seek Assistance
Those requiring assistance or wishing to provide information can visit the NTB Help Desk at Bhrikutimandap or the dedicated Help Desks located in the Domestic and International areas of Tribhuvan International Airport. Concerned individuals can also contact the Nepal Tourism Board through its official communication channels for assistance, information sharing, and coordination. The continued operation of the Help Desks reflects NTB’s efforts to strengthen emergency coordination and provide reliable support to tourists and tourism-sector stakeholders during the ongoing flood response.
