Malaysia Airlines has cancelled flights to and from Jeddah and Madinah in Saudi Arabia until 17 October 2026 due to increased security risks in the region. Flights between Kuala Lumpur (KUL), Johor Bahru (JHB) and Jeddah (JED), Madinah (MED) will be suspended from 12 October 2026 to 17 October 2026. Malaysia Airlines announces the suspension in a post dated 13 October 2026 after recent attacks in airports across the Kingdom. They have suspended services between KUL, JHB and JED, MED.
Passengers can Claim a Refund or Rebook their Flights via Malaysia Airlines
Malaysia Airlines passengers who have booked flights between these cities to 17 October 2026, can claim a full refund or rebook their flights free of charge until 30 days into their new travel date. Those wishing to refund or rebook can do so using the ‘My Booking’ option on the Malaysia Airlines website or app.
Alternatively, passengers can contact their nearest Live Chat or Global Contact Centre at 1 300 88 3000 (for those calling from within Malaysia). Or +603 7843 3000 (for those calling from outside). Customers are strongly encouraged to update their personal details in the ‘My Booking’ system to ensure they are being provided with the most up to date information regarding their flights.
Malaysia Airlines informs passengers in the post that they will be continuing to monitor the situation and any changes to operations will be made with the primary focus on the safety of their passengers and crew. They apologised to affected customers for the inconvenience caused whilst simultaneously thanking them for their patience and understanding throughout the ordeal. Although flights to and from Jeddah and Madinah are suspended, flights to and from Doha in Qatar are still operating as normal.
Those transiting through the region are advised to check their flight status and contact the airline directly before departure. Malaysia Airlines suspends flights to and from Jeddah and Madinah in Saudi Arabia until 17 October 2026. They are closely watching developments in the region and will make any changes to operations in line with prevailing circumstances. All their operations are being made in the best interests of their passengers and staff.
