The Ministry of Culture, Tourism and Civil Aviation has called on the public and service users to submit suggestions aimed at improving Nepal Airlines Corporation (NAC), as part of ongoing efforts to strengthen the national flag carrier.
Committee Formed for Comprehensive Review
According to a secretary-level decision of the Ministry, a dedicated study committee has been formed to review and recommend reforms for NAC. The committee has been tasked with examining key operational and structural areas of the airline, including institutional structure, service delivery mechanisms, and employee management systems.
Officials stated that the review is intended to identify long-standing challenges within the corporation and propose practical, result-oriented reforms to enhance its efficiency, reliability, and overall performance.
Focus on Structural and Service Improvements
The Ministry has emphasized that the reform initiative will take a holistic approach. It aims to address issues ranging from organizational restructuring and human resource optimization to improving passenger services and operational standards. Stakeholders believe that such reforms could play a crucial role in revitalizing Nepal Airlines, which has faced various operational and financial challenges over the years.
Public Participation Encouraged
As part of the reform process, the Ministry has encouraged stakeholders, passengers, and the general public to submit their suggestions and feedback. Inputs can be sent through email at [email protected] or via WhatsApp at 9851312722. Officials have expressed hope that broader public participation will help shape a more effective and accountable national airline, ensuring improvements that reflect user experiences and expectations.
