Nepal Airlines has introduced an additional service allowing passengers to book and issue international flight tickets through phone calls, aiming to make its ticketing services more accessible and convenient. The new phone-based booking and ticketing service has come into effect from July 27, 2026 (11 Shrawan 2083).
Through the service, passengers can inquire about seat availability and fares, submit the required documents and complete ticket payments without having to visit a Nepal Airlines sales counter. The new facility has been introduced in addition to the airline’s existing ticketing services available through its sales counters, official website and mobile application.
Passengers Can Call During Office Hours
Passengers wishing to use the new service can contact Nepal Airlines at 977-01-5718538 during office hours. Through the phone service, passengers can inquire about available seats and fares for their preferred international route. After confirming the flight details, they will be required to provide the necessary information and documents, including passport and visa details where applicable.
QR-Based Payment System Introduced
Once the booking process is completed, Nepal Airlines will send a QR code to the passenger’s personal mobile phone for payment of the ticket. After the payment is completed, passengers will receive a copy of their ticket on their personal device, allowing them to complete the booking process remotely.
Step-by-Step Booking Process
Passengers can use the service by following these steps:
- Call 977-01-5718538 during office hours.
- Inquire about seat availability and fares for the preferred sector.
- Submit the required information and documents, including passport and visa details where applicable.
- Receive the QR code sent by Nepal Airlines to the personal mobile phone for ticket payment.
- Complete the payment and receive a copy of the ticket on the personal device.
- Travel on the scheduled date and enjoy the flight with Nepal Airlines.
Service Aims to Improve Passenger Convenience
Nepal Airlines said the additional service has been introduced to ease the process of booking and issuing international tickets for valued passengers. The phone-based facility is expected to be particularly useful for passengers who may face difficulties visiting airline offices in person.
By combining phone-based assistance with digital payment and electronic ticket delivery, the airline aims to provide a more convenient and streamlined booking experience. The service complements Nepal Airlines’ existing booking channels, including its sales counters, official website and mobile application, giving passengers more options to purchase international flight tickets.
